Privacy Policy

 

 

Effective Date: 11/5/2025
Company: Elevyn Labs LLC
Website: www.elevynlabs.com
Contact Email: support@elevynlabs.com

1. Introduction

Elevyn Labs LLC (“Elevyn Labs,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.elevynlabs.com (the “Website”) and make purchases through our online store (collectively, the “Store”).

By accessing or using our Website or Store, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue use of our Website and Store.

2. Information We Collect

We collect both personal and non-personal information to operate our Store, process orders, and improve your shopping experience.

A. Personal Information

We may collect the following personal details that you voluntarily provide when you make a purchase or create an account:

• Name
  
  
• Billing and shipping address
  
  
• Email address
  
  
• Phone number
  
  
• Payment information (processed securely through third-party payment processors)
  
  
• IP address and device information (for fraud prevention and analytics)
  
  

B. Non-Personal / Automatically Collected Data

When you visit our Website, we may automatically collect:

• Browser type, operating system, device information
  
  
• Referring and exit pages, date/time of visits
  
  
• Pages viewed and interactions on our site
  
  
• General geographic location (not precise)
  
  

This information helps us analyze site traffic, detect potential fraud, and enhance the shopping experience.

3. How We Use Your Information

We use your information for purposes including:

• Processing and fulfilling online orders
  
  
• Sending order confirmations, shipping updates, or customer support responses
  
  
• Managing returns and refunds
  
  
• Improving our Website’s design, functionality, and performance
  
  
• Communicating promotional offers (if you opt in)
  
  
• Complying with legal obligations and resolving disputes
  
  

We do not sell or rent your personal information to third parties.

4. Information Sharing

We may share your information with trusted third parties (“Vendors”) only as necessary to complete your transactions or operate our Store, such as:

• Payment Processors (e.g., Stripe, PayPal, Shopify Payments)
  
  
• Shipping and Fulfillment Partners
  
  
• Email Service Providers (for order and marketing communications)
  
  
• Analytics Providers (such as Google Analytics)
  
  

Each vendor is authorized to use your information solely to perform their contracted functions and is required to maintain appropriate privacy and security measures.

We may also disclose personal information:

• If required by law, court order, or government authority
  
  
• To investigate or prevent fraud, abuse, or security threats
  
  
• In the event of a company merger, acquisition, or sale of assets
  
  

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Keep items in your cart
  
  
• Analyze website traffic and user behavior
  
  
• Personalize your shopping experience
  
  

You may control cookie preferences through your browser settings, but disabling cookies may affect the functionality of certain features.

We use Google Analytics and similar tools to understand visitor activity. You can opt out of Google Analytics tracking by disabling cookies in your browser settings or by installing the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout. 

6. Data Security

We use reasonable physical, electronic, and managerial safeguards to protect your personal information from unauthorized access or disclosure.
However, please note that no internet transmission or electronic storage method is 100% secure. By using our Website, you acknowledge and accept this inherent risk.

7. Children’s Privacy

Our Website and Store are not directed to children under 13. We do not knowingly collect personal information from children.
If we become aware that we have inadvertently collected such data, we will promptly delete it.

8. Links to Third-Party Websites

Our Website may include links to external sites operated by third parties. We are not responsible for their privacy practices or content.
We encourage you to review each linked site’s privacy policy before providing any personal information.

9. International Data Transfers

Our online store and related systems may be hosted or supported by third-party service providers that process and store data in various locations.
As a result, the information we collect may be transferred to and maintained on servers outside of your country, where privacy laws may differ from those in your jurisdiction.

By using our Website and making purchases through our Store, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy.
We take reasonable measures to ensure that any such transfers comply with applicable data protection requirements and that your information remains protected under appropriate safeguards.

10. Your Choices

You may:

• Opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.
  
  
• Update or correct your account information by contacting us at support@elevynlabs.com.
  
  
• Delete your account or request removal of your personal data by emailing us directly.
  
  

Please note, we may retain certain information as required by law or for legitimate business purposes (e.g., fulfilling orders, record-keeping).

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
We will post the revised version on our Website with the updated “Effective Date.”
Your continued use of the Website after any such changes constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy and any disputes arising from it are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.
By using our Website, you agree to the jurisdiction of the courts located in Delaware, United States.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Elevyn Labs LLC
Email: support@elevynlabs.com
Website: www.elevynlabs.com